To enter a Letter activity

1. Open a customer's record in the Manage customers window.
2. Select the Letters tab.
3. Click New Letter to open the Membership Standard Letters window.

   Note: When you click New Letter, the MS Word Letter Integration (Letter System) will launch if it is installed. If it is not installed, then the standard QuickLetter will launch. For more information, see Creating Letters.

See Also Managing Letter Activities Manage customers window - Letters tab To view a Letter activity To edit a letter activity To delete a letter activity